Technical Service Advisory for users of the Nikon D750

In July 2015, Nikon announced that the shutter in some Nikon D750 digital SLR cameras manufactured in October and November 2014 may not function normally, sometimes resulting in shading of a portion of images. Since that time, Nikon have learned that the same issue may also affect D750 cameras manufactured from December 2014 through June 2015.

For those who have already purchased a D750 and would like to have their camera serviced for this issue, Nikon service centers will service cameras as indicated below.

To check whether or not your camera may be one of those affected by this issue, click the here and enter your D750’s serial number as instructed.


The camera’s serial number is the 7-digit number indicated by the red frame in the image above.

If your D750 camera may be affected, as confirmed with the serial number check above, you will be provided with the necessary information to obtain service for this issue free of charge. Once your D750 camera is received by Nikon, your D750 camera’s shutter will be examined and replaced, and your D750 camera returned to you free of charge, even if your D750 camera warranty has expired.

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